Thursday Mar 11

Open WebApps Services

Making it easy for Business and Government
to leverage the power, flexibility and cost savings
of today's Open Source technologies.

Joomla Drupal CMS, Vtiger Sugar CRM, Moodle LMS, Magento eCommerce

Open Source Consulting for Joomla, Drupal, Vtiger CRM, Sugarcrm, Moodle LMS, Magento, VirtueMart
 

Open WebApps has a team of experienced open source professionals ready to work with you throughout every phase of application definition, development, and deployment. We are uniquely capable of understanding your business requirements and applying the best open source technology and practice to accomplish your goals. All our team is US based, we do not outsource off shore.

Consulting services:

  • Selection of open source solutions that fit business needs

  • System Design

  • Software Development

  • Software debugging and testing

  • Performance optimization

  • Integration with the open source community

  • Software update and ugrade policies

  • Security improvement and audit

  • Project Management
  • Change management

 
eLearning Solutions
xx Open WebApps helps deploy a complete and  professional e-learning solution. Our services provide you with all the components to help process your instructional material  through the eLearning on-line delivery chain.

  1. Create reach training content

  2. Present and Market

  3. Sell

  4. Deliver to students and get them tested

  5. Issue certificates of achievements 

Sales / Marketing Automation Solutions
xxx Our end to end solution helps you navigate the complete sales process, from lead capturing, through marketing campaigns, and to closing deals. Our open source based system integrates content management (CM) and customer relationship management (CRM) systems to provide you with the best possible results.

  1. Lead capturing through registration and landing pages

  2. Automatic Lead Rating Systems

  3. Sophisticated web and e-mail based marketing campaigns

  4. Control your marketing dollars with our campaign ROI measurement tools

  5. Contacts management

  6. Sale pipe management and control

Customer Relationship Management ( CRM ) Solutions
xxx Open WebApps delivers a CRM solution that puts you in control. We seamlessly integrate with you customer facing website and with your backend systems such as accounting and inventory management.

  1. Monitor all customer interactions and transactions

  2. Have a clear view of service issues, pending orders, overdue invoices

  3. See what customers bought and what they want

  4. Up-sell and cross sell existing customers automatically

  5. Have complete customer insight every step of the way

Commercial-Grade Support for Open Source Software Applications

Open WebApps provides commercial-grade expertise for open source software applications. Our engineers are contributors and vendor partners to the Open Source solutions we offer, providing you with expert resources to resolve any issue. Whether you have questions regarding the use of an open source software package, need help troubleshooting a complex issue, or have encountered a bug in a particular package, Open WebApps has the expertise necessary to assist you.

Open WebApps offers different SLA solutions for open source in both development and production environments. You can select the open source packages for which you need support and choose the appropriate support level for each. This kind of flexible Production Support guarantees the service level agreements to keep enterprise production applications up and running. Development Support provides expert advice on the configuration, integration, customization, and use of open source software as well as recommendations for open source packages and quick turnaround on bug fixes.
Manage Changes to Open Source Software Applications
 Companies are justifiably concerned that making changes to an Open Source software package to create a customized version requires customized technical support. Open WebApps is qualified to help you make the changes and can contribute any fixes or code changes back to the software packages you use, ensuring that critical fixes and changes are incorporated in future releases.

Open WebApps has also developed an extensive repository of Open Source solutions to present you with only Best of Breed web-based applications, with ratings and reviews to help your organization make informed decisions about the systems you deploy.
Instructional Design & Organizational Change
xxxUnlike so many other companies that simply help you deploy complex technology and then do nothing to help you effectively utilize it, Open WebApps specializes in Instructional Design methodologies that Accelerate Learning and E-Learning to help rapidly changing companies generate measurable, bottom line results. The programs we design will:
  • Reduce down time by leveraging web-based training so employees can be more productive
  • Streamline programs by focusing on results and relevant skills and doubling effectiveness
  • Help participants grasp technical and complex material more easily
  • Increase retention by creating vivid and memorable learning experiences
Open WebApps also specializes in providing Organizational Change Management services to companies that are implementing open source technology. We develop and implement key communications and end-user training plans. These precise plans affect the organizational change needed to improve business performance without disrupting customers operations. Open WebApps is a leading expert in technical communication and performance-based training.
Open Source Software Licensing Governance
 Open source software enables enterprises to reduce costs and accelerate innovation, but it also comes with potential risks due to the complexities of open source licenses. As with any other software solution, open source software requires enterprises to apply policies, approvals, and controls around its deployment. To avoid potential legal action, it is critical that companies understand and comply with the licenses for the open source software that they use.

Open WebApps governance program gives enterprises the controls needed to manage and mitigate potential risks without creating unnecessary barriers to adoption. Our open source governance solutions integrates open source policy enforcement, online approval processes, and an audit trail with our Certified Library of enterprise-ready open source software.

Open WebApps also offers consulting services for open source governance, including open source policy workshops, covering topics like:
  • Complying with Open Source Licenses
  • Inventory and Audit Open Source Usage
  • License Obligation Analysis reports
  • Enforce Open Source Policies and Approvals