Hi

I am getting the error below, this ws after a Vtiger database connection error, when i changed the server IP address to localhost.

My set up is Joomla 1.5, vtiger 1.5 and mysql all on the same hosted account.

This is the v_connect .php settings (password starred out!)

// In the following line Replace vtiger_database_user_name with UserNameToAccessYourMysqlVitigerDatabase
$vtigerdb['username']="benefic3_mjovt";
// In the following line Replace vtiger_database_user_password with PasswordToAccessYourMysqlVitigerDatabase
$vtigerdb['password']="*************";
// In the following line Replace ip_address_or_url_of_mysql_vtiger_database_server with YourVtigerMysqlServerWebAddress
$vtigerdb['host']="localhost";
// In the following line Replace vtiger_database_name with YourVtigerDatabaseName
$vtigerdb['database']="benefic3_vtcrm1";

Hello Mark,
What is the error? I cannot see it in your message.
Cheers

Vtiger database crm entity index error

Hello Mark,
What is your vtiger database prefix?
Cheers

Hi the databased is vtiger_ so I named the prefix the same?

Hello Mark,
The component prefix parameter should be set to "vtiger", without the underscore at the end.
Cheers

Hello Mark,
The component prefix parameter should be set to "vtiger", without the underscore at the end.
Cheers

Yes all sorted now thanks for your help much appreciated!!

Ok the lead gets insertes and acknowledged but the products and the documents dont.