Hi, I have a "license error" message in my site. I think there is a wrong character () in the license file that cannot be parsed by your system:7%;8!8!$63;4,=j{i`o$zpmjsye

Hello,
Thank you for trying out the software. We finally reproduced the problem. It has been fixed. Please download the software again and re-activate it to obtain a new license. BTW please read again the installation and configuration documentation, it has been changed. Also please take a new look at our demo, the product has been improved dramatically.

Hi,

I've got everything installed and configured.

Got "License Error" when I try to click on Joomla Vtiger Component. I've followed the instructions to get a license and install it correctly into the administrator/components/com_crmvj/assets/ folder.

Not sure whats wrong?

Regards,

Hoi

Hello Hoi,
Thank you for trying our software.

Your problem is intriguing. Did you enter the correct secret key?

We will contact you through the our support department to assist you further.

Cheers
Customer Support

I cut and paste the secret key and serial key. Double checked it and even tried re-entering it into the activation and I get this:

"Serial number and secret key are already activate."

ANYWAYS, it could be a problem with the trial license!

I've decided the purchase an unlimited license before trying it out! and once I used a purchased this license and followed the activation to copying it over to the correct directory. Wahey! it works.. only error I get this message when i click on the "Joomla Vtiger Component"

Notice: Undefined property: Vtiger::$v_data in /var/www/easterndirect/data/www/easterndirect.biz/administrator/components/com_crmvj/views/crmvjcomponent/view.html.php on line 77
Warning! Do not modify the Design before reading the documentation !

Know what it means? its quite an eye sore seeing error messages popping up.

I haven't tried out how it affects the component yet, but giving it a go now! I'll keep you posted if any other problems.

Hello Hoi,
Somebody from our customer service department has contacted you to try to assist you with your problem. We do not see this issue with other sites.
Cheers

thanks, i've replied to the email.

Hello,
Your problem was due to the caching system on your web server.
Cheers

thanks, fixed itself ^^

Hi, I have a "license error" message in my site. download new license, but the problem persists

Hello Marcelo,
Thank you for using our software.
It seems that you have the wrong version of the software.
Somebody from our customer service is going to contact you shortly to help you solve this issue.
Cheers,
OpenWebApps Customer Service

I also have the licence error problem, can anyone sayhow they actually fixed this?

Hello Brummel,
Thank you for buying our software.
We had a problem with the license generating software on our server. The problem is now fixed. New licenses were emailed to you by our customer service. Please email to our customer service if you have any further issues.
Cheers
The support team