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Forums > Joomla - Vtiger > Joomla - Vtiger Lead Capturing > I am redirected to a blank page after saving a lea...
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Joomla - Vtiger Lead Capturing
Atts Atts
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Hello

When I click on the register form, nothing
is registered in vtiger and I find myself on
the page /index.php?option=com_joomlavtiger
then I should get on the homepage of the
site.

For info: Joomla is on ebook-gratuit.be
and vtiger on atts.be

The two separate databases located on the
server localhost pooled.

Do I really configure "localhost" in the
"v_connect".

Thank you in advance for your help.

Alain
PS. Excuse my English but speaking as I am
obliged to use an online translator.

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Hello Alain,
Or should I say "comment ca va"? :-)
Thank you for using our software. Do not worry your English is good enough.

Are you getting any error messages when you register somebody? If you do please post them here.

If your vtiger database is on a different server than your web server then you need to enter the ip address of your database server in v_connect . Make sure that your database server administrator allows remote connections to your database.
Hope this helps.
Cheers

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Hello

I get no error message.
I am then redirected to the blank page
/ index.php? option = com_joomlavtiger
on which nothing appears then that depending
on the configuration of the module I should
be posted to the homepage of the site.

Moreover, all my sites and my databases
are on the same server.

Best regards.

Alain

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Hello Alain,
Sorry for the delay, I had some fires to put out on other projects.

Do you see a blank page when you go to the form? That usually happens if php files were corrupted / modified and syntax errors were introduced.

Cheers

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HI:

i'm having the same issue, I hope you can help me. I installed a fresh vtiger 5.1.0 at my computer (there is no place like 127.0.0.1 right?), ports 82 Apache, 3008 MySQL. Then at root level (vtigercrm-5.1.0/apache/htdocs/vtigercrm) I installed a new joomla 1.5.15. Joomla's database name is vitiger510, Vtiger's is vtigercrm510 (default name). Vtiger and Joomla are loaded with "example data". The params at v_connect are the following:

// In the following line Replace vtiger_database_user_name with UserNameToAccessYourMysqlVitigerDatabase
$vtigerdb['username']="root";
// In the following line Replace vtiger_database_user_password with PasswordToAccessYourMysqlVitigerDatabase
$vtigerdb['password']="root";
// In the following line Replace ip_address_or_url_of_mysql_vtiger_database_server with YourVtigerMysqlServerWebAddress
$vtigerdb['host']="http://localhost:3308";
// In the following line Replace vtiger_database_name with YourVtigerDatabaseName
$vtigerdb['database']="vtigercrm510";

As you see i'm using the root user for both mysql connections, Joomla and Vtiger. After registering a new user it redirects me to a blank page. I only have mapped 4 checkboxes with 4 products from vtiger:
Vtiger Single User Pack
Vtiger 5 Users Pack
Vtiger 10 Users Pack
Vtiger 25 Users Pack

What's the problem?? I can't see it. Thanks in advance.

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Hello Herrera,
Blank pages usually happen if files were corrupted / modified and syntax errors were introduced. Did you modify any other file besides v_connect?

Now, regarding the Mysql port number; are you sure yours is 3308? Usually it is 3306 (the default Mysql port number) . However an incorrect port number will not cause a blank page. If you need a port number that is different from default then in mysqli_connet add one more parameter, "3308", after the last one. Of course then replace "http://localhost:3308" with "localhost" . Again this has nothing to do with the blank page.
Cheers

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Hello Herrera,
Blank pages usually happen if files were corrupted / modified and syntax errors were introduced. Did you modify any other file besides v_connect?

Now, regarding the Mysql port number; are you sure yours is 3308? Usually it is 3306 (the default Mysql port number) . However an incorrect port number will not cause a blank page. If you need a port number that is different from default then in mysqli_connet add one more parameter, "3308", after the last one. Of course then replace "http://localhost:3308" with "localhost" . Again this has nothing to do with the blank page.
Cheers

Hi,

First of all, thanks for your concern.
No I haven't edited any file, in fact all is a new installation.
Yes I have configured port 3308 as mysql port. I have to say that vtiger and Joomla work perfect by themselves, the issue happens when I try to integrate using Joomla-Vtiger Customizable Registration Form. I can't see what I'm doing wrong, maybe versions of Joomla or Vtiger are creating this thing, I don't know.
By the way, I'm at Windows XP, I first installed Vtiger 5.1 using the Windows installation (vtigercrm-5.1.0.exe), it creates it's own apache,php, mysql "schema" (that´s why I'm using different ports than defaults)
Inside vtiger's apache htdocs I installed joomla, and again separately work fine, the thing comes when I try to achive lead-joomla registration.

I hope you can give me some light. Thanks

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Ok, you may right, mysqli_connect requires another param in order to specify the port number Mysql uses. However; is not working. Mmm, I'm frustrated!:s

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Hello Herrera,
Frustration is not a good feeling, cheer up :-) .
There is nothing wrong with Windows XP. Thousand of businesses around the world use our extension on XP without any problems.

How did you install the extension? Did you use joomla install, with the zipped package? Did you install it manually by copying the files? There could be file permission issues.

Cheers

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Hello Herrera,
Frustration is not a good feeling, cheer up :-) .
There is nothing wrong with Windows XP. Thousand of businesses around the world use our extension on XP without any problems.


HI, thanks for your kind words.

How did you install the extension? Did you use joomla install, with the zipped package? Did you install it manually by copying the files? There could be file permission issues.

Cheers

I usedthe zipped package.

Can't find a way to make it work. Sorry man, I'm stressed.

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Hello Herrera,
I might need to take a look. Do you have a skype id?
Cheers

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Hello Herrera,
I might need to take a look. Do you have a skype id?
Cheers

Hi if you have time my id is dheimoz, hope you can help me. Thanks in advance

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Hello Herrera,
I might need to take a look. Do you have a skype id?
Cheers

Hi if you have time my id is dheimoz, hope you can help me. Thanks in advance

Octavian, if you are available, I'm ready. Thank you very much

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Hello Herrera,
I might need to take a look. Do you have a skype id?
Cheers

Hi if you have time my id is dheimoz, hope you can help me. Thanks in advance

Octavian, if you are available, I'm ready. Thank you very much

Same issue dude, perhaps it just a Windows thing as expected. If you wish I'll give it a try at Linux. I'll request a Virtual Machine with Linux Installed and test if that'a the thing. Thanks

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We have discovered that in Windows the mysql connection hangs and does not give response.

Thank you Octavian for your effords, all of them are appreaciated, I hope that someone has found the solution and is willing to share it.

Thanks.

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Hi there.

Finally is working!!! I have written the instructions at:

http://www.openwebapplications.com/forums/go-to-forums-/topic/24-installjoomlavtigerregistrationonwindows

My guess is that the MySql port I was using ( 3308 ) was the whole problem, maybe it caused the hanging, I don't know. I switched to the default MySql port, 3306, and it is working now.

However, I found that sometimes it saves twice a new lead created on Joomla (it's kind of weird because sometimes does it, most of the times does not) and I can't understand how the Lead is saved at vTiger. Nonetheless. superb work.

Cheers!!!! and double Cheers!
The frustration is gone!

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hello,
I have exactly the same problem as Herrera... after filling all informations and submited them, I am redirected to a blank page... of course nothing has been added to vtiger database... I'm wondering if there is something wrong about the fact that my vtiger online is 5.1 with French patch applied...
Hope you could help me to get this really great plugin...
thanks & regards
Dominique

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same problem over here...redirecting to a blank page.



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