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No Avatar Pfeiffer
Open WebApps Forum - Newbie
Posts: 2
Open WebApps Forum - Newbie
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Mar, 05.2010 13:22

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I am getting:
Error
Vtiger database connection error

Having read the prior posts, I think I have the username, password, and URL correct. However, I don't think I have 'YourVtigerDatabaseName' correct. I have tried the mySQL DB name in my system, with and without 'vtiger' as a prefix.

FYI, my URL is of the form '23.23.244.244', I have also tried the IP the :1234 suffix. I have also tried it as 'http://23.23.244.244'

My host is hostgator.com. I have experienced hostgator requiring whitelisting. Please advise, thanks

I wonder if you add port number. I suggest you to take a look at mysqli_connect documentation Remember that port number is int, hence, you don“t need to add any kind of quotes.

Hope this solves the issue.

I read the information, I believe I have the syntax correct. Hostgator requires that I add Remote Database Access Hosts, in the form 192.168.1.%. Could that be the problem, and if so, what is your address?

No Avatar Pfeiffer
Open WebApps Forum - Newbie
Posts: 2
Open WebApps Forum - Newbie
Registered
Joined Board
Mar, 05.2010 13:22

Offline User is Offline
View all users posts

I am getting:
Error
Vtiger database connection error

Having read the prior posts, I think I have the username, password, and URL correct. However, I don't think I have 'YourVtigerDatabaseName' correct. I have tried the mySQL DB name in my system, with and without 'vtiger' as a prefix.

FYI, my URL is of the form '23.23.244.244', I have also tried the IP the :1234 suffix. I have also tried it as 'http://23.23.244.244'

My host is hostgator.com. I have experienced hostgator requiring whitelisting. Please advise, thanks



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